Faking it on the job – the cost of emotional labour

Maintaining a calm and pleasant demeanour with customers, clients and colleagues can be hard work, and at those times when we don’t feel calm and pleasant, it can be downright exhausting. For many of us, being able to maintain a level of control over who we interact with, and how [...]

2020-02-24T14:00:16+13:00May 30th, 2018|

Let’s integrate wellbeing and engagement

Last month, we wrote about the importance of organisations focusing on both engagement and wellbeing to enhance productivity: We suggested that: more emphasis needs to be placed on wellbeing as a stronger contributing factor to optimal engagement and performance a more strategic approach is needed, where organisations co-ordinate the [...]

2020-02-24T14:30:22+13:00October 3rd, 2017|

Wellbeing and engagement both enhance productivity

In our rapidly changing economic, political and social environment, organisations need to be more agile and innovative than ever before. We know that when employees are both engaged and thriving, they are more likely to be agile and resilient, able to navigate major organisational changes as well as disruptions in [...]

2020-02-24T13:58:18+13:00September 4th, 2017|

Transitioning to Hot Desking

As part of a drive to increase efficiency and productivity more and more organisations are transitioning to hot desking or “hotelling” (reserve a space/desk for a certain period of time). The common experience is finding (or booking) an empty desk and setting it up. Then at the end of the [...]

2020-02-24T13:43:57+13:00March 6th, 2017|