Gaynor Parkin

Shifting the frantic

Too much to do Not enough time Feeling frantic/overwhelmed Feeling I’m not doing anything properly How many of these comments above resonate with you? It’s a dilemma that we are hearing more often, and it seems, more intensely. Many people have described to us how the dilemma of having [...]

2020-02-24T14:10:20+13:00July 27th, 2018|

Preventing vicarious trauma

We recently posted an article about the impact of emotional labour at work – the cost of keeping your “game face” on when the emotion drain at work may be high: http://umbrella.org.nz/faking-it-on-the-job-the-cost-of-emotional-labour/ Soon after, the Law Institute Victoria put out a press release highlighting the need to recognise the impact [...]

2020-02-24T14:25:20+13:00July 2nd, 2018|

Faking it on the job – the cost of emotional labour

Maintaining a calm and pleasant demeanour with customers, clients and colleagues can be hard work, and at those times when we don’t feel calm and pleasant, it can be downright exhausting. For many of us, being able to maintain a level of control over who we interact with, and how [...]

2020-02-24T14:00:16+13:00May 30th, 2018|

Helping employees stay resilient during organisational change

Helping people to thrive in our VUCA (Volatile, Uncertain, Complex and Ambiguous) working world requires innovative leadership and support. This need is highlighted during organisational change, particularly when the changes are rapid, ongoing or substantial. For many businesses, all three may be present, and therefore we need people to [...]

2023-09-28T10:36:15+13:00April 30th, 2018|