Most leaders who have a staff member with a “tricky” personality, or even a style different to their own, know that it creates extra challenges. It is human nature to assume that what works for us will work just as well for someone else, but if that person has [...]
Written by Stephen Kearney. The research is pretty clear―when someone is struggling, the support of another human being is one of themost helpful things. Particularly if that other person is respected and trusted. In the harder moments of our own lives, it’s often the company and compassion of someone [...]
NZ employees are performing poorly on a range of health behaviours Almost weekly, we see new research confirming the importance of engaging in a range of health habits, for protecting both our physical and mental wellbeing. We have also seen considerable resources allocated to public health initiatives to promote [...]
Do you work in a customer-facing role? Does your job require that you keep your emotions in check? Do you feel emotionally exhausted at the end of the day or your shift? If so, then our recent post may have resonated with you: http://umbrella.org.nz/faking-it-on-the-job-the-cost-of-emotional-labour/ This experience of emotional labour, what [...]