Psychosocial risk management and support

Psychosocial risks exist in every workplace. What matters is how well they’re identified and managed.

Umbrella Wellbeing is a New Zealand-based workplace psychology provider supporting organisations to identify, assess and manage psychosocial risks, helping reduce the risk of psychological and physical harm while improving wellbeing, performance and retention.

Whether you’re responding to rising mental health concerns, organisational change, high turnover or health and safety obligations, we provide evidence-based advisory services and practical next steps to help you build psychosocial safety with confidence.

What is a psychosocial risk assessment?

A psychosocial risk assessment helps organisations understand how work design, leadership, systems and culture may be impacting employee mental health, wellbeing, and performance.

More importantly, it highlights where targeted controls and actions will make the greatest impact.

Why psychosocial risk management matters

Under the Health and Safety at Work Act 2015, New Zealand organisations have a duty to manage risks to health and safety, including psychosocial risks. A proactive approach helps organisations:

• Meet legal and regulatory expectations
• Protect employee mental health and wellbeing
• Strengthen psychological safety and trust
• Improve performance, resilience and retention
• Demonstrate due diligence to leaders and regulators

Effective psychosocial risk management isn’t just about compliance — it’s a strategic investment in people and performance.

Psychosocial Risk Assessment

Umbrella’s Psychosocial Risk Assessment provides a clear picture of your organisation’s psychosocial risk profile, using multiple data sources and an evidence-based framework aligned with ISO 45003 and WorkSafe guidance.

We evaluate organisational maturity across 12 key psychosocial risk factors including workload, work design, leadership, organisational support, role clarity, social support, change consultation, and more.

How the assessment works

Our assessments are tailored to your organisation and may include:

  • Quantitative wellbeing data via the Umbrella Wellbeing Assessment
  • Review of policies, guidelines, and available organisational data
  • Employee interviews and focus groups for in-depth employee perspectives on wellbeing practices and psychosocial risk factors
  • Analysis against Umbrella’s 12 Key Psychosocial Risk Factors and Competency Framework

What organisations receive

Organisations receive a comprehensive Psychosocial Risk Assessment report that provides a clear view of their overall wellbeing and psychosocial risk profile. The report:

  • Assesses the policies, initiatives, system and supports currently in place to minimise the risk of psychosocial harm
  • Identifies gaps, strengths, and priority risk areas
  • Evaluates organisational maturity against Umbrella’s Psychosocial Risk Competency Framework, and relevant health and safety obligations
  • Provides clear, practical recommendations to inform wellbeing strategy development, action planning, and targeted interventions

The report is designed to support informed-decision making, build confidence in compliance, and enable effective psychosocial risk management.

Psychosocial risk advisory services/management consulting

Our advisory support is practical, evidence-based, and tailored to your organisation. Our services may include strategy development, action planning, policy and system review, leadership coaching, ongoing monitoring, and implementation support to proactively manage psychosocial risks in day-to-day work.

Psychosocial risk advisory services are often delivered in conjunction with or following a Psychosocial Risk Assessment to support implementation, monitoring and continuous improvement.

Psychosocial Risk Management Training

Facilitated by experienced registered clinical psychologists, we offer a range of workshops and training programmes to address psychosocial hazards in the workplace including:

  • Managing psychosocial risk
  • Change readiness
  • Managing staff with mental health concerns
  • Anti-bullying
  • Psychological first aid
  • Sexual harassment support training

If you’re looking for something more bespoke, reach out to us for a chat.

A partner you can trust

Our team of organisational psychologists and consultants work with organisations across New Zealand, including public sector, private sector, NGOs and high-pressure frontline environments. We understand that every workplace is different and we work with you to co-design a wellbeing and psychosocial risk management approach that is realistic and achievable.